Identity Theft in Brazil
Understand how CPF misuse can lead to unfamiliar accounts or loans in Brazil, and learn how Registrato and a police report can support your response to fraud.
CPF misuse can affect financial records
A CPF is used across many services in Brazil. Criminals may combine it with other personal details to attempt account openings, credit applications, or impersonation. Receiving an unexpected message does not establish that an account exists. Verify the claim directly with the named institution before sharing documents or following instructions from a stranger.
Use Registrato to review relevant information
Banco Central's Registrato provides access to reports about certain financial relationships and credit information. It can help you identify an institution you do not recognize. Reports have specific coverage and update schedules, so they are not a live record of every event. Review the report explanations and contact the institution about unfamiliar entries.
Challenge accounts you did not authorize
Contact the bank or lender through its official app, website, or published phone number. Explain that you suspect identity misuse and request an investigation. Ask for records supporting the account or loan. Keep protocol numbers and written responses. If the issue remains unresolved, use the institution's escalation process and appropriate official complaint channels.
Make a police report and preserve evidence
A police report in Brazil is called a boletim de ocorrência. Reporting options and online procedures vary by state and incident type. Describe what happened accurately and attach available evidence when allowed. Keep a copy for disputes. The report documents your allegation, but you still need to pursue corrections with the organizations involved.